FAQ
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Need help with sizing?
Please reach out to us through our “Contact Us” form on our website for help in choosing a size! We love helping you! Please send your measurements with your message!
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Do you offer custom orders?
Yes! Full custom styles start at $300 for bra and panty sets and $400 for silk sets or nightgowns.
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Return policy
We offer returns and exchanges on a case by case basis. If you would like to get a return approved before purchasing, please contact us prior to placing your order and we can advise. We offer exchanges on tops if they are returned in new sellable condition for a different size or style. We do not accept returns panties, thongs, or teddies. Our goal is to make sure you have the best experiences with Ginger & Peach as possible while still maintaining the integrity of our product. We will often go out of the way to address your needs when you reach out to us so please don’t hesitate to let us serve you!
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How long does it take my order to ship
We fulfill orders every Monday and Thursday. After placing your order it will be mailed out to you on the following Monday or Thursday and you will receive tracking at that time. We are a small business so please provide grace in our shipping timeline this is a guide and not a promise. If you need your order by a specific date please reach out to us and we can make sure you are taken care of. Priority mail arrives in 2-3 business days within the USA after shipping arrives 2-5 days after shipping.